Shipping policy

All shipping costs are covered by the customer.

Shipping rates are calculated based on:

  • Order size and weight

  • Destination

  • Carrier pricing

Shipping fees will be added at checkout or confirmed before invoicing.

Processing Time

Production time varies depending on:

  • Service type (embroidery, DTF, sublimation, etc.)

  • Order quantity

  • Artwork readiness

Production begins only after:

  • Payment is received

  • Artwork is confirmed (if applicable)

Contact us in advance if you have a deadline.

Shipping Responsibility

Customers are responsible for providing accurate shipping information.
J.E.T. Stitching is not responsible for delays caused by:

  • Incorrect addresses

  • Carrier delays

  • Weather disruptions

  • Customs processing (if applicable)

Once an order leaves our location, the shipping carrier assumes responsibility.

Damaged Shipments

Inspect your order immediately upon arrival.
If your package arrives damaged, contact us at jetstitching@outlook.com with:

  • Order details

  • Clear photos of the item

  • Photos of packaging

We will review the situation and respond.